One of my gripes about electronic banking is downloading the transactions into your software. My experience with the most banks and credit card companies is that it’s not easy or fun with any of them. In fact, they usually name the transactions something roaringly stupid like POINT OF SALE TRANSACTION then the name of the place you bought something from. So when you download it, each transaction just barely identified who the transaction was for.
Like we didn’t know it was a POINT OF SALE TRANSACTION. Frankly, bank board, we don’t care. Make it easy for us, like POS NAME OF COMPANY we bought something from. Wow, would that save time and energy for all of us.
That’s why I personally love the useage we’ve gotten recently from our new bank, The Business Bank, in Minnetonka. They use the Jack Henry software. Wow, is that nice. You are not limited to two month’s prior transactions like with most banks. And when you download the transactions, the software assumes you’re smart enough to know you made a transaction electronically. No dumb entries.
As the electronic age begins to mature, we have to demand what we need. Please call your bank this week and ask them to FIX the electronic download so it no longer gives us a bunch of garbage, but in fact the COMPANY OF THE TRANSACTION then type, THE DATE, THE AMOUNT, and that’s it. Also, all the banks could afford to fix the problem with the & key. Every one of them always puts in & for &. Isn’t your software trainable?
Until later,
Terri Zeh Jacobson
Resources Inc
